Customer Service

Spirit Golf believes in hands-on management at the highest level. Our trademarked S.O.A.R.ing Service program can provide your staff with the resources for improving all aspects of customer service. We follow up great customer service with a specialized designed loyalty program, providing the right mechanism to have your customers choose your facility over the competition.  Each facility receives training from our corporate officers who instill the values and importance of providing S.O.A.R.ing service.

PGA Player Development

Specializing in the area of growth of the game and building community awareness, our team has been in the forefront of player development and the industry’s Golf 2.0 Strategic Initiatives.

Spirit Golf Management continues to lead the industry in the area of promoting and developing a strategy that supports the PGA Professional and the core values the PGA Professional brings to a facility. Together we create a platform that fits your course to drive new players, increase your membership, and build loyalty. Loyalty…the basis for any sustainable business!

Golf Operations

Golf Operations is at the heart of Spirit Golf’s expertise, with a strong commitment to the PGA Professional. Our PGA Professional Staff is the connection to your customers and your biggest source of revenue. Our management team is made up of Merchandisers of the Year winners and President Plaque winners (these PGA awards recognize the best in the industry in merchandising and growth of the game).

Our golf operations solution will fully support your on-site staff by providing them with all the tools required to succeed in managing and growing your club’s key revenue source.

Food and Beverage

A great dining experience on the golf course can vary from a sandwich and cold drink on the turn to a perfectly planned wedding. No matter what size your food and beverage operation is, Spirit Golf is ready to help you provide your customers with the right menu and service that best fit your facility. We have the expertise to help your operation run smoothly and profitably while providing your customers with a great experience.

Our Food and Beverage Team is expert in multiple food and beverage outlet management, full banquet, weddings, special occasions, and golf specific dining and beverages. We can help with menu planning, costing, recipe controls, inventory management, cash controls, sanitation and training.

Marketing

Our professional marketing team will develop a marketing strategy to support your facilities’ entire communication strategy. A complete review and recommendation will be made of your overall branding, media and marketing program. Our services include up to a complete marketing agency program down to supporting your current marketing team’s efforts.

Our team is prepared to help coordinate the budgeting, branding, design, development, ad insertions, media buys and managing your web and social media presence. All marketing services are custom designed to fit your needs and budget.

Financial Services

Spirit Golf financial services include a complete solution for all your club’s financial needs. Our accounting team will provide on-site bookkeeping functions to complete financial and accounting oversight. Depending on your needs, a program can be custom designed providing your facility with proper controls and accounting procedures while establishing cost effective and efficient processes for handling the day-to-day accounting functions.

Included in all of our services are reporting and analysis, cash controls, reconciliations, forecasting and budgeting.

Agronomy

Our program starts with a complete review of your current course conditions, equipment review, budget review, staff interviews and your current and past cultural practices, chemicals and pesticide programs.

By establishing a baseline of your conditions versus your budget, we will rate your course’s performance and make recommendations on improving the conditioning, the cost to maintain the current conditioning or both. We help you create the right agronomic plan to improve your bottom line through sound cultural practices.

In today’s demanding market the condition and playability of your course can make the difference between building repeat customers or losing to your competition. We are ready to help improve your course conditioning while managing your bottom-line.